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December 12, 2005

Testing, Testing, 1,2,3...

It is 4:17 on a partly cloudy, thirty two degree morning here in Charlotte, North Carolina and I have just been assured by the third technical support weenie I've talked to in the last 14 hours that my Internet access from the hotel in which I'm presently ensconced is now in good working order.

According to said representative of the outsourced contractor, the problem had something to do with an online "disclaimer" of some sort that is not made available to individual recipients of the service to access and diddle with, and he said he accessed and diddled with it{my terms, not his}, setting it so that I would have no further trouble for the duration of my thirty day stay here at the Staybridge Suites "by Holiday Inn."

That is, he said, and I quote, "I have set it up so you will have no problems with your Internet access for the next thirty days."

As I said in my reply in the last thread to a comment by Michael, "Once in a blue moon, you get the 1% of tech support people who hasn't yet moved on to a job that pays more than coolie wages, and the problem is solved, more often from their end than not."

I can but hope that the above mentioned master of tech support is indeed in that 1%, and not just another professore of the brush-off as are most of his esteemed colleagues.

The proof, as they say, will be in the proverbial "pudding".

Posted by Seth at December 12, 2005 01:17 AM